Refund policy

Sweet Amour Return & Refund Policy୨ৎ

Thank you for shopping with Sweet Amour! 🤍 We carefully prepare and package every order with love. Because our products include cosmetics and personal-use items, all sales are final.

NO RETURNS OR REFUNDS

Sweet Amour does not accept returns, exchanges, or refunds for lip gloss, lip liner, lip butter, Pop Sockets, or any other products purchased from our shop.

Please make sure you review your order carefully before completing your purchase.

ALLERGIES & SENSITIVITIES

Sweet Amour products may contain various cosmetic ingredients, fragrances, flavorings, oils, and other ingredients that may cause an allergic reaction or irritation in some individuals.

Customers are responsible for reviewing the product ingredients and determining whether a product is suitable for them before use. Sweet Amour is not responsible for allergic reactions, irritation, sensitivity, or other adverse reactions resulting from the use of our products.

If you have known allergies or sensitivities, please review the ingredient information carefully and consult with a medical professional if needed. We recommend performing a patch test before full use.

POP SOCKETS

Pop Sockets and phone accessories are also final sale. We do not accept returns or exchanges due to preference, compatibility, color choice, or change of mind.

If your Pop Socket arrives damaged or defective, please contact us within 48 hours of delivery with photos so we can determine whether a replacement is appropriate.

ORDER ISSUES

Sweet Amour is not responsible for issues caused by:

  • Incorrect or incomplete shipping addresses provided by the customer
  • Packages marked as delivered by the carrier
  • Damage caused after delivery
  • Normal product use or wear
  • Allergic reactions or sensitivities
  • Customer preference or change of mind

If you have an issue with your order, please contact us as soon as possible. We are always happy to review the situation and do our best to assist you. 🤍

By placing an order with Sweet Amour, you acknowledge and agree to this Return & Refund Policy.